Privacy Policy
Last updated: 5/27/2024
Welcome to ALT. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us in any way. By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information: While using our services, we may ask you to provide certain personally identifiable information, including but not limited to your name, address, email address, phone number, date of birth, medical history, and any other information you choose to provide.
Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, browser version, pages visited, time and date of visit, time spent on those pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
2. How We Use Your Information
We use the collected data for various purposes, including:
To provide and maintain our services
To manage your account and your registration
To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you
To improve our website and services
To monitor the usage of our service
To detect, prevent, and address technical issues
3. Sharing Your Information
We may share your information in the following situations:
With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, to contact you, or to assist us in providing our services.
For Business Transfers: If ALT. is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
For Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
5. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access, update, or delete the information we have on you
The right to rectify any incorrect or incomplete information
The right to object to or restrict the processing of your information
The right to data portability
The right to withdraw consent
If you wish to exercise any of these rights, please contact us using the contact information provided below.
7. Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@alttherapy.com
By phone: 800-562-9563
By mail: ALT. 1336 S 1100 E, Salt Lake City, UT 84105
10. SMS Policy
In accordance with new government-mandated regulations to protect consumers from spam texts, ALT. is committed to ensuring the privacy and security of our clients' information. Effective January 31, 2024, businesses, including ours, that wish to send SMS traffic to the U.S. from toll-free numbers must complete a verification process. This verification process ensures that all SMS communications are compliant with regulatory standards and helps prevent spam.
To comply with these regulations, ALT. has submitted our toll-free numbers for verification. This process may take up to 4 weeks, during which time we will not be able to send text messages from unverified toll-free numbers. We assure our clients that all SMS communications will only be sent from verified numbers and will include clear opt-in and opt-out options to respect their communication preferences.
Clients can opt-in to receive texts by explicitly agreeing to receive messages from ALT., and they can opt-out at any time by following the instructions provided in our messages, which typically include standard terms such as "stop," "end," or "unsubscribe." We do not share or sell our clients' contact information with third parties, ensuring their privacy is protected at all times.
For more information about our SMS policies and the steps we take to comply with these regulations, please review our Privacy Policy and Terms & Conditions, which are easily accessible from the pages where you provide your contact information. We value your trust and are committed to maintaining the highest standards of privacy and compliance in all our communications.
Thank you for trusting ALT. with your personal information. Your privacy is our priority.